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TECHNICAL SUPPORT

Complete Commitment To Our Customers

We offer a comprehensive technical support service online and over the phone. We offer support to all our customers on all COP products, including free remote networking support.

Complete support

Telephone Support
01457 874 999 
Available 9am - 5pm Monday to Friday.
Remote Support
Online 
Help connecting a DVR/NVR over the internet or on a mobile phone.

REMOTE SUPPORT USING SPLASHTOP


If you need to view a DVR/NVR over the internet or on a mobile phone and require assistance with computer or router configuration, we can help.

Using a secure 256 bit SSL encrypted connection we can log directly into your computer and assist with all your DVR/NVR networking issues including setup, DDNS, Port forwarding & Smartphone connection.

contact us on WHATSAPP


Scan the QR code to start a chat with Technical!

Our technical team are available on WhatsApp to answer any technical queries. 

  • Great for any simple questions you need a quick answer for
  • Available during normal working hours
  • Send videos & images of your issue for quick diagnosis 

You can contact us for any technical queries, our technical team will aim to respond within 20 minutes.