The most comprehensive service package in the industry
With 20 years of trading experience we offer a great deal more than other CCTV companies. This includes:
Same Day Dispatch
All orders placed before 5:00PM will be dispatched immediately to arrive with you the next working day, in the UK & Northern Ireland, and in two working days to most of Europe.
Orders over £99 inc VAT are shipped to mainland UK absolutely free of charge. For Northern Ireland and Republic of Ireland orders over £500/€725 inc VAT are shipped free of charge. For other destinations we have negotiated excellent rates.
Same Day Account Opening
If you are based in the UK or Northern Ireland you can have a credit account open the same day you apply. We can also open credit accounts for companies in Europe. If you do not require a credit account, we accept all major credit & debit cards.
£3+ Million Stock Holding
By carrying well over £3+ million pounds worth of stock in our warehouse we guarantee product availability. This means that you can quote with confidence, using our products, with the certain knowledge that they are available and can be delivered to you next day!
3 Year Warranty
Most of our products are supplied with a 3 year warranty from the date of purchase (Exceptions apply). This means that at any point during this period, we will repair or replace it with a brand new or equivelant product.
3 Year Advance Replacement
If any Dahua product goes faulty within 3 years of your original invoice date we will ship out a replacement for it, at zero value, before we arrange to collect the original item. Exceptions apply.
Click here to read about our returns policy.
Professional Technical Support
As part of our commitment to our customers, we offer a comprehensive technical support service online and over the phone. We offer support to all our customers on all COP products, including FREE remote networking setup.
We will arrange a collection free of charge for any faulty products within their warranty period that you wish to return. To return an item please get in touch by phone, and we will arrange to collect your goods from you.
30 Day Money Back Guarantee
If you change your mind about a purchase for any reason, you may return it to us (in it’s original condition) within 30 days and we will issue a full refund.
Complete Online Backup
As well as access to our online store our web site also has a wealth of technical information available for download and the latest software for our products.
Click here for technical support.