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Collection Request Form

Got a question? Contact our customer service team on tel: +44 (0)1457 874 999.

YOUR DETAILS
COLLECTION

There will be a charge of £5.99 + VAT for a collection arranged by us. This will be invoiced to your account or deducted from your credit note.
For UK Customers only, if you are outside the UK or require a collection date beyond the five day window; please call +44 1457 874 999

Terms & Conditions

Only one attempt to collect will be carried out by COP, if the customer fails to have the goods ready for collection at the agreed time then the return of goods will be the responsibility of the customer.
All items returned must be suitably packaged in an outer carton with suitable packaging material to protect the goods; COP will NOT be responsible for any damage caused by return shipping.
Please do not return products without an RMA number. Goods received without this will be returned back to the customer and delivery charges may be incurred.