Collection Request Form

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Please complete this form clearly and accurately.

This form is for Advance Replacement collections only.

Once your collection has been arranged, your collection number will be sent to the email address provided.


For UK Customers only, if you are outside the UK or require a collection date beyond the five day window; please call +44 1457 874 999.

Collection Address

Terms & Conditions

All exchanged goods will be thoroughly checked upon receipt. Any physical damage beyond what we consider usual wear and tear will result in an invoice being raised for the full value of the replacement item.
Only one attempt to collect will be carried out by COP, if the customer fails to have the goods ready for collection at the agreed time then the return of goods will be the responsibility of the customer.
All items returned must be suitably packaged in an outer carton with suitable packaging material to protect the goods; COP will NOT be responsible for any damage caused by return shipping.
Please do not return products without an RMA number. Goods received without this will be returned back to the customer and delivery charges may be incurred.